Privacy Policy
Effective Date: July 26, 2024
At Damentro, we value your privacy. This policy outlines how we collect, use, and protect your information.
Information We Collect
- Personal details: Name, email, shipping address
- Payment information: Credit card numbers, billing address
- Shopping habits: Purchase history, wishlists
- Technical data: IP address, browser type, device information
How We Use Your Information
- Process orders and payments
- Improve our products and services
- Personalize your shopping experience
- Send promotional offers (with your consent)
- Prevent fraud and enhance security
Information Sharing
We don’t sell your data. We may share information with:
- Payment processors to complete transactions
- Shipping partners to deliver your orders
- Legal authorities, if required by law
Your Choices
- Opt out of marketing emails anytime
- Request to view, change, or delete your data
- Adjust cookie settings in your browser
Data Security
We use industry-standard measures to protect your information. However, no method is 100% secure.
Children’s Privacy
Our services are not intended for children under 13. We don’t knowingly collect data from them.
Changes to This Policy
We may update this policy. Check back for changes.
Refund Policy
At Damentro, customer satisfaction is our top priority. Please review our refund and return policy below:
- No Refunds: We do not offer refunds for any purchases.
- Returns for Damaged Products: We accept returns only for products that arrive damaged.
- Reporting Period: Report any damaged product within 24 hours of delivery to qualify for a return.
- No Exceptions: Reports made after 24 hours will not be entertained.
How to Report a Damaged Product:
- Contact Us: Email our customer service at [email protected] within 24 hours of receiving your product.
- Provide Details: Include your order number, a description of the damage, and clear photos of the damaged item.
- Return Authorization: Our team will review your report and provide return instructions if your claim is approved.
We appreciate your understanding and cooperation with our policy. Thank you for shopping with Damentro.
Contact Us
Questions? Reach out to [email protected]
By using Damentro, you agree to this policy. If you disagree, you can refrain from using our services.